GTC & FAQ of Bergbahnen Hochoetz

Discounted tickets for children, teenagers, and seniors are issued only upon presentation of a valid photo ID showing the date of birth. Our ticket office staff are bound by management guidelines and are not permitted to make any exceptions.

Persons with a disability of 60% or more are also eligible for a discount on the Hochoetz Ski Region ski pass. This requires presentation of the original ID card indicating the percentage of disability.

Please be sure to get detailed advice before purchasing, as ski passes and day passes cannot be exchanged or transferred to other people after the fact.

In the event of misuse, your ski pass will be confiscated immediately. It is also not possible to change or extend the validity period. Please also note that no replacement will be issued if your ski pass is lost.

Use of the slopes is at your own risk.

Rescue services are provided up to the respective valley station of the Acherkogelbahn or Ochsengartenbahn. A fee of €150 will be charged for on-mountain rescue or evacuation.

Refunds are only available in the event of a skiing accident - upon presentation of a medical certificate from a local doctor. The ski pass must be turned in at the ticket office as soon as possible; the date of submission is what counts. You may also submit the certificate the following day.

Day passes and multi-day passes are excluded from refunds. No refunds will be issued in the event of bad weather, illness, early departure, failure of individual lifts, natural disasters, or official orders.

Multi-day passes are valid only on consecutive days.

• Cash (Euro)

• Debit card (Maestro)

• Credit cards (Visa, Mastercard)

  Austrian law applies to any disputes. The place of jurisdiction is the District Court of Silz.

All ski passes (except for one-way tickets) are issued on contactless KeyCards. A €2.00 deposit is charged for the KeyCard, which will be refunded when you return it undamaged to the lift ticket offices or the Schirmbar at the Acherkogelbahn valley station.

You can purchase ski passes as early as 3:00 PM the day before (excluding season passes).

The services provided by the “Kühtai-Hochoetz,” “Superskipass,” “Tirol Regio Card,” and “Tirol Snow Card” ticket networks are provided by independent companies. Therefore, the respective operator is responsible for the services and any potential claims for damages.