All-around service for wheelchair user
Tips for travelingPractical information and advice for wheelchair users on vacation make a detailed planning much easier and promise an even more relaxed and comfortable journey. Some details should be clarified in advance in order to enjoy the stay to the fullest. Here you will find the most important tips on how to get there by public transport, on fully supervised holidays and much more. In case you have further questions contact our service team on +43 (0) 57200 300 for advice and practical help.
Public transport for wheelchair users
The railways offer a special assistance service for getting on and off for wheelchair using guests. Once arrived at the train station in Ötztal-Bahnhof, there is a bus stop directly in front of the railway building. Both the access to the bus area and the toilets are accessible for wheelchairs. The platform itself and the ticket office can be reached with a little help or an electric wheelchair. A ramp is available as well.
The "Ötztaler" bus company has its own wheelchair service. Please inform them about your arrival time already in advance by calling the information hotline on +43 (0) 5254 3550. The driver will be informed in advance and can help you when getting on and off the bus.
Well looked after during your holiday
The Medical Health Care & Holiday Group has a special service for holiday guests staying in Sautens, Oetz and Umhausen. A certified team offers daily care, accompanying service for visits to a doctor or hospital, social assistance and rental of therapeutic products.
If you need a wheelchair repair service or if you want to rent a wheelchair on site, there is an excellent partner in Innsbruck. "Sanitätshaus Heindl" is a well-established medical supply company and gladly helps with all inquiries:
call +43 (0) 732 738 31 60.
Rental of medical aids, sports and leisure equipment
Guests with impaired mobility want to enjoy active holidays and sometimes they need support or special equipment on the spot. In Ötztal a variety of organizations and experts can help you.