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For a healthy together

Covid-19 information & safety measures

We do everything to ensure a safe stay. But we also depend on your support. Which guidelines apply to you as a guest, which safety measures we have taken for a worriless vacation and frequently asked questions – all this we will answer here.

Current Information

Dear guests and locals,

from Monday, 22 November 2021, the Austrian Federal Government will impose a complete 20-day Lockdown for everyone. These severe Corona safety measures mainly serve to ensure the safety of our guests, employees and the local population.

Accommodations, gastronomy and leisure time facilities (indoor) will therefore remain closed during this time.

We will be back with our unbeatable winter offer on 13 December 2021. Stay healthy - your hosts within Ötztal look forward to seeing you soon again!

This page is constantly being updated and completed.
Subject to change | Last update: 22 November 2021

From 13.12.2021:

The following regulations will apply again from 13.12.2021:

 

Covid-19 update | Key facts at a glance

  • The “Must have rule” (recovered or vaccinated) is required for access to indoor facilities 12 years and up
  • Step-by-step plan (Step 5): Safety measures apply depending on the bed occupancy rate of intensive care units (More details)
  • Mandatory registration at gastronomy

Find more detailed information on the current entry regulations to Austria HERE

*Access authorizations & tests

The “must have rule” is required for access from 12 years and up. A valid vaccination or a recovery document is required. The following regulations apply:

Vaccination certificate:

The following periods of validity and guidelines apply to vaccination certificates:

  • Valid for 12 months from the day after the second vaccination (applies to vaccines that require two vaccinations for full immunization, e.g. Moderna, Biontech/Pfizer, AstraZeneca) (From 6th December 2021 -> valid for 9 months)
  • Valid from 22nd day after vaccination for 9 months (applies to vaccines that only require one dose for full immunization, e.g. Johnson & Johnson) applies until 2nd January 2022, afterwards only in combination with a second vaccination (second vaccination must take place at least 14 days after first vaccination)
  • From the day after the first vaccination for 12 months if a positive PCR test or positive antibody test was available at least 21 days before (From 6th December 2021 -> valid for 9 months)
  • Valid for 12 months from the day of another vaccination than those listed above. (From 6th December 2021 -> valid for 9 months) This further vaccination must have been given 120 days after the last vaccination. Exception: Johnson & Johnson - second vaccination valid from 14 days after first vaccination.
  • Transitional regulation: Until 6th December 2021, initial vaccination plus a negative PCR test also count as valid 2-G detection.


Recovery:

  • Recovery certificate or positive PCR test of covid disease survived within the last 6 months.
  • Official segregation certificate within the last 6 months

PCR tests

Transitional regulation: Until 6th December 2021, initial vaccination plus a negative PCR test also count as valid 2-G detection.

The Testing is free of charge for guests. Registration for an appointment for testing via tiroltestet.leitstelle.tirol

There is also the possibility to obtain PCR tests from general practitioners and pharmacies. However, these are only available to a very limited extent. The costs for the collection and the evaluation are to be borne by the guest.

PCR TESTING LOCATIONS:

Covid-19 Testzentrum Haiming
Oberlandsaal
Wed - Fri 5.00 - 8.00 am
Sun 8.00 - 11.00 am

Covid-19 Testzentrum Roppen
Kultursaal, Kirchplatz 3
Tue, Thu, Sun 5.00 - 7.00 pm

Covid-19 Testzentrum Telfs
Inntalcenter Telfs, Anbau Süd - Obergeschoss
Mon - Fri 7.00 am - 4.00 pm
Sat, Sun, public holiday 8.00 am - 4.00 pm

Covid-19 Testzentrum Imst
Schwimmbadweg, Schwimmbadparkplatz
Mon - Fri 7.00 am - 5.00 pm
Sat, Sun, public holiday 8.00 am - 4.00 pm

Covid-19 Testzentrum Messe Innsbruck
Messehalle D, 1. Stock (Eingang Südseitig über die Ing. Etzel Straße.)
Mon - Fri 7.00 am - 4.00 pm
Sat, Sun, public holiday 8.00 am - 4.00 pm

Corona step-by-step plan

Five-step model of Covid safety measures. The basis for tightening or easing safety measures is the bed occupancy rate of intensive care units.

Step 5 currently applies throughout Austria.

STEP 1
10% bed occupancy rate of intensive care units = 200 beds across Austria

  • all antigen tests are only valid for 24 hours
  • mandatory FFP2 face mask instead of nose and mouth cover (wherever masks are compulsory - for unvaccinated people also in stores)
  • 2.5 must-haves rule in night gastronomy (vaccinated, recovered or PCR test)
  • 3 must-haves rule for gatherings of 25 or more people


STEP 2
15% bed occupancy rate of intensive care units = 300 beds across Austria

  • 2 must-haves rule (vaccinated, recovered) in night gastronomy and at gatherings of over 500 people
  • antigen self-tests made at home (with QR code) are no longer valid


STEP 3
20% bed occupancy rate of intensive care units = 400 beds across Austria

  • 2.5 must-haves rule (vaccinated, recovered or PCR test) wherever the 3 must-haves rule was valid up to now
  • all antigen tests are no longer valid


STEP 4
25% bed occupancy rate of intensive care units = 500 beds across Austria

  • 2 must-haves rule (vaccinated, recovered) for hotels, restaurants, meetings of 25 people or more
  • 3 must-haves rule (vaccinated, recovered or PCR test) at the workplace
  • FFP2 masks mandatory in public transport, train stations, retail, museums and libraries


STEP 5
30% bed occupancy rate of intensive care units = 600 beds across Austria

  • curfew restrictions for unvaccinated / not recovered people
  • unvaccinated people are allowed to leave the accommodation only for a few exceptions (necessary shopping, work, doctor)

Take a deep breath. Get started. Healthy together.

The safety and health of our guests, employees and residents is a top priority. In addition to the currently applicable regulations decreed by the Austrian federal government, the main decision makers in Ötztal have also developed additional measures for your safety in a special task force set up by Ötztal Tourismus. Due to legal requirements, there may be changes and adjustments to the measures at any time and without prior notice.

High five, high fun.

What should you watch out for on a ski day in Ötztal? The following video explains the five most important points.
Spoiler: Don't forget about point 5.

Guidelines for you as a guest in Ötztal

Simple measures, great effects: we all know them by now, the hygienic coronavirus safety measures that everyone can and should pay attention to personally. Please always stick to it and thus protect yourself and others. #healthytogether

Cashless payment if possible

No shaking hands but perfect appreciation

Wash hands several times a day

FFP 2 masks mandatory from 14 years and nose and mouth cover from 6 years in signposted areas

Sneeze/cough into your elbow

From holiday planning to departure:

Information & safety measures

1. Holiday planning

Planning is half the battle. This is even more true in these special times. Before you start organizing your winter vacation, you should first find out more about the current coronavirus situation in Austria and Tirol:

  • HERE you can get continuously updated information on the situation in Austria
  • HERE you can get the latest information on the situation in the Province of Tirol

The “Stop Corona” app of the Austrian Red Cross is your reliable companion on holiday in Austria and will help you if needed. More information about the app is available HERE

We would like to help you plan your holidays and give you the greatest possible flexibility:

2. Getting here

You can find the currently valid entry regulations for Austria as well as the most important questions and answers HERE

Further advice on traveling to Tirol, information on Innsbruck Airport and what to consider when traveling by train, bus or shuttle transfer to the accommodation can be found HERE

Guests from high incidence and virus variant areas or when entering the country without certificate ("Must have rule") have to register for pre-travel clearance in order to enter Austria.
More details from the Robert-Koch-Institut: www.rki.de

Getting here with the train

3. On site

Accommodations

The “must have rule” (recovered or vaccinated) is required for access from 12 years and up.

If the stay lasts beyond the validity of the certificate presented at check-in, tests are required.

Further safety measures:

  • The regulations for wellness operations are analogous to leisure facilities

HERE you will find more details about the safety measures taken in accommodations

Room of a Hotel

Ski Area

The ski areas in Ötztal have developed detailed preventive concepts so that guests can enjoy safe skiing days. In general, the following rules apply:

  • The "2 must-haves rule" (recovered or vaccinated)* is mandatory for admission from 12 years of age
  • Exception: persons using the gondola to cover necessary basic needs of daily life do not have to provide the "2 must have rule", but must wear an FFP2 mask
Skiing in Gries

Restaurants, mountain gastronomy & ski huts

The “must have rule” (tested, recovered, vaccinated)* is required for access from 12 years and up.

Further safety measures:

  • FFP2 face mask mandatory from 14 years and nose and mouth cover from 6 years
  • If you stay longer than 15 minutes, all guests are required to register. Registration is also available via QR code.

Eat and drink in Ötztal

The “2 must have rule” (recovered or vaccinated)* is required for access.

It applies to all guests who stay longer than 15 minutes. Guests are requested to provide their personal data if they stay longer than 15 minutes.

  • First name, last name, number of people and contact details (telephone number) are requested.

Data is collected using a QR code or printed data sheets that must be completed. Data will be made available to the health authorities in the event of a suspected Covid-19 case. The so-called contact tracing procedure ensures quick tracking of all contact persons. The authority is supported so that infected people can be isolated quickly. Data protection for QR code registration using MTMS; your data will be stored in a high-security center in Salzburg, deleted after 28 days and used exclusively by the health authority for contact tracing in connection with Covid19. Data controller: mtms Solutions GmbH, Eugendorf

Ski rental, storage service & shops

In addition to general hygiene measures, the following safety precautions will apply:

  • FFP2 face mask mandatory from 14 years and nose and mouth cover from 6 years
  • Online booking or reservation of rental material is recommended
  • The "2 must have rule" (recovered or vaccinated)* applies as an admission requirement from the age of 12.

Ski Rental

Ski schools & ski courses

Together with the Austrian Ski Teaching Association, the professional Ötztal ski schools will adhere to the following measures for snow sports lessons:

The "2 must have rule" (recovered or vaccinated)* applies as an admission requirement from the age of 12.

  • Keep enough distance: FFP 2 masks mandatory from 14 years wherever the minimum distance cannot be maintained, nose and mouth cover from 6 years
  • FFP 2 masks mandatory: from 14 years in all indoor areas; if necessary, a sneeze guard provides additional protection. Nose and mouth cover is compulsory for parents and ski instructors in the children's area. (nose and mouth cover from 6 years)
  • Disinfection: Sufficient disinfection stations are available in all indoor rooms, all surfaces are thoroughly disinfected several times a day.
  • Online booking: In order to prevent crowds in ski school offices, we recommend booking the lessons online in advance or in case there are any questions, discussing them in advance by telephone. At the same time all data required for contact tracing can already be recorded.
  • Cancellations: The ski schools are offering flexible cancellation conditions this year. The ski courses can often be canceled free of charge up to 7 days prior to arrival.
  • Groupsize: maxium of 10 people
Ski school in Vent

Thermal spa & leisure time facilities

The “2 must have rule” (recovered or vaccinated)* is required for access from 12 years and up.

Further safety measures:

  • Mandatory registration
Aqua Dome Thermal Spa Winter

Skibus & public transport lines within the valley

  • FFP2 masks mandatory from 14 years and nose and mouth cover from 6 years
  • Tickets should be reserved ONLINE in advance - tickets.vvt.at

Further safety measures:

  • Surface disinfection and bus ventilation measures.
  • The buses are permanently ventilated during breaks or waiting times.

Between October and April all guests with a valid guest card can use the regular buses free of charge. Simply show the guest card to the bus driver when entering. All information details about current timetables and changes can be found on the following websites:

ÖTZTALER VERKEHRSBETRIEBE - bus line

TIROL VVT - Tirol's public transport

ÖBB - Austrian Railways

INNSBRUCK Airport

Après-ski & nightlife

Basically, the same rules apply to après-ski as to night gastronomy: "2 must have rule" (recovered or vaccinated)

Culture & events

The following rules apply to events such as Advent or Christmas markets:

  • Certificate of 3-must haves required for admission: valid negative test result, certificate of vaccination or proof of recovery.
Christmas markets in Ötztal

4. Departure

Thank you for your stay in the Ötztal. If you need a free antigen rapid test to leave the country, our test centers in the Ötztal are available for you.

HERE you can find out which travel regulations for returning to your home country apply in the event of a travel warning for Tirol.

5. Health: What to do in case of illness?

If you develop symptoms of a COVID 19 illness (dry cough, fever, shortness of breath, loss of the sense of smell and/or taste, etc.) during your stay, please call the health hotline 1450. Additionally, please inform the host immediately about it. Isolate yourself until you have received information on how to proceed through the health hotline 1450.

HERE you will find more information about what happens if you get sick during your holiday.

FAQs: Frequently asked questions

Hotels and accommodation businesses will be open for tourist accommodation from 19 May 2021.

No, public transport in Tirol or in Ötztal follows the regular timetable. In all means of public transport and at the stops, it is compulsory to wear an FFP2 mask and to maintain a 1 meter safety distance.

Further information can be found under the following links:

ÖTZTALER VERKEHRSBETRIEBE - bus line

TIROL VVT - Tirol's public transport

ÖBB - Austrian Railways

INNSBRUCK Airport

If you develop symptoms of a COVID 19 illness (dry cough, fever, shortness of breath, loss of the sense of smell and/or taste, etc.) during your stay, please call the health hotline 1450. Additionally, please inform the host immediately about it. Isolate yourself until you have received information on how to proceed through the health hotline 1450.

You will find detailed information on this question HERE.

Here you can also find further helpful answers to frequently asked questions:

COVID-19 Dashboard, Tirol Werbung

Case Numbers, travel warnings and the traffic situation at a glance.
 

More details

“Stop Corona“ app

Your companion if you are on holidays in Austria: details about the app & download link
 

More details

tirol.at

Safe hospitality: the most important questions & answers concerning Covid-19
 

More details

austria.info

The most important questions and answers about skiing and winter holidays in times of Corona
 

More details

Despite the greatest possible accuracy, we cannot guarantee completeness and correctness of data. The communication channels provided by Ötztal Tourismus in no way replace official information channels or legal regulations. Since the situation concerning travel warnings can change very quickly, please inform yourself about the currently applicable regulations at the Ministry of Foreign Affairs in your home country.

#takecare

If you have any questions, please contact us by phone T +43 57 200-0 from Monday to Friday, 8:00 am - 6:00 pm, Saturday, 9:00 am - 5:00 pm; by e-mail at info@oetztal.com or on our social network pages. (Facebook | Instagram)

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