- Valid for all participating accommodations that are booked via Ötztal Booking Platforms (for example oetztal.com, soelden.com, gurgl.com, oetz.com) with arrival date until 02 May 2021.
- Rebooking is subject to availability. Rebooking represents a withdrawal from the original accommodation contract and subsequently the conclusion of a new contract with the associated conditions.
- Accommodations can request an advance deposit despite the cancellation guarantee. It will be refunded by the accommodation in the event of cancellation.
- The regulations listed here do not apply to bookings already made.
- Package & discount offers are excluded from the promotion (discount offers include offers with the written labels: "Special Deal", "Early Bird", "Last Minute" or similar)
Cancellation guarantee for
your winter holiday in Ötztal
Plan your holiday worriless & safely
Uncertain times require flexible solutions - this is all the more true for this year's holiday planning. As part of our "Cancellation guarantee for your winter holiday" campaign, we would like to give you exactly this flexibility by guaranteeing worriless and safe vacation planning.
Therefore we offer the possibility to cancel or rebook your stay free of charge from the 31st day to the 1st day before arrival (depending on the accommodation). Here you can find all important information, details & exceptions to the offer:
1 to 15 days Cancellation Guarantee
Depending on the accommodation, a free cancellation or rebooking applies from the 1st day to the 15th day prior to arrival. All participating lodgings are marked with the 1-15 days cancellation guarantee logo or the products are labeled.
Depending on how many days of cancellation guarantee (1 to 15 days prior to arrival) the individual accommodation providers offer, cancellation fees will be due at different times.
Two examples for a better understanding:
Example #1: If an accommodation grants a cancellation guarantee up to the 9th day prior to arrival, cancellation fees apply from the 8th day prior to arrival.
Example #2: If an accommodation grants a cancellation guarantee up to the 3rd day prior to arrival, cancellation fees apply from the 2nd day prior to arrival.
Of course, in both cases the following applies: Cancellations can be made free of charge up to the respective cancellation guarantee dates.
All important information about the respective cancellation terms can be found on the detailed pages of the participating accommodations, directly for the selected room or apartment.
16 to 31 days Cancellation Guarantee
Depending on the accommodation, a free cancellation or rebooking applies from the 16th day to the 31st day prior to arrival. All participating lodgings are marked with the 16-31 days cancellation guarantee logo or the products are labeled.
Depending on how many days of cancellation guarantee (16 to 31 days prior to arrival) the individual accommodation providers offer, cancellation fees will be due at different times.
Two examples for a better understanding:
Example #1: If an accommodation grants a cancellation guarantee up to the 29th day prior to arrival, cancellation fees apply from the 28th day prior to arrival.
Example #2: If an accommodation grants a cancellation guarantee up to the 23rd day prior to arrival, cancellation fees apply from the 22nd day prior to arrival.
Of course, in both cases the following applies: Cancellations can be made free of charge up to the respective cancellation guarantee dates.
All important information about the respective cancellation terms can be found on the detailed pages of the participating accommodations, directly for the selected room or apartment.
Please note:
Cancellation guarantee for your Winter Holiday!
- Flexible and risk-free booking
- Cancel or rebook free of charge*
- Cancel without giving a reason
- Plan your vacation safely & worriless
* Depending on the accommodation, valid from the 31st day to 1 day prior to arrival until 02 May 2021 - Further details/Exceptions
Cancellation guarantee
for your Winter Holiday!
- Flexible and risk-free booking
- Cancel or rebook free of charge*
- Cancel without giving a reason
- Plan your vacation safely & worriless
* Depending on the accommodation, valid from the 31st day to 1 day prior to arrival until 02 May 2021 - Further details/Exceptions