Rafting and canyoning quality features - Ötztal Valley

  • Rafting only on officially approved rafting routes
  • Special safety equipment: neoprene suit, life jacket, white-water helmet, sports shoes
  • Official inspection and licensing of the boars and regular check-ups
  • Certified rafting and canyoning guides
  • Before every rafting tour: safety instructions
  • Guests must not be under the influence of alcohol or drugs
  • Guests must know how to swim and be in a good physical and mental state
  • Rafting base must feature a sufficient number of WCs, changing units, showers, car parks

Quality standards for Outdoor businesses in the Ötztal Valley

Bookings:

  • Possibility to get information on the Internet, office/booking
  • Daily opening hours: Mon - Sat 9:00 am to 6:00 pm
  • Personal customer service by the same advisor
  • Timely dispatch ot the offers including "getting there" information
  • Mulitlingual personnel (German, English +) 

Outdoor Center:

  • Ample and free parking
  • Well-groomed station with sufficient seating and possibiliy to warm-up
  • Impeccable sanitary facilities (WC and shower rooms)
  • Spacious changing units
  • Cabinets and lockers for clothes and valuables
  • Catering facilities for food and drinks
  • Opening times, 6.5 days per week
  • Enough space for larger groups (50 - 100 guests)
  • Washing facility - (washing machine) for desinfection of the neoprene material

Rafting Equipment:

  • Neoprene suit and jacket (3.5 - 4 mm)
  • Shoes
  • Certified helmet (CE Norm)
  • Certified life jacket (CE Norm)

Canyoning Equipment:

  • Neoprene suit and jacket (5.5 - 7 mm)
  • Neoprene socks (3 - 5 mm)
  • Special canyoning shoes
  • Certified helmet (CE Norm)
  • Certified life jacket (CE Norm)
  • Certified harness (CE Norm)
  • Step IN
  • Regular servicing of the equipment (check-up, disinfection, replacement of old and faulty equipment with new equipment)

Qualified Personnel Guides:

  • Certified rafting guides without exception
  • Authorised canyoning guides
  • Mountain guides for via ferratas
  • Regular training in the different fields
  • Personnel who is familiar with the place
  • Mulitlingual (German, English +)
  • New certified canyoning or rafting guides are assigned to experienced "senior supervisors" in the first years
  • Guiding on WW routes IV - V only after the 3rd year and only with approval of the company

Safety standard

Rafting and licensing conditions of the Tirolean government 2006 for all river sections.

Additional safety standards for rafting and canyoning:

Rafting: a raft (boat) is always accompanied by a safety kayak - no matter which section it is on

Ötztaler Ache River: legally there are always 2 guides on one boat (1 boat, 2 guides + safety kayak rider) guide/guest ratio for one raft is 3:6

Guidlines for rafting routes for children/youths or familiies respectively: Tirolean Rafting Association guidelines

Canyoning: guidelines for group size according to the Tirolean Mountain Sports Association (Tirolean Canyoning Association)